Our Staff

Mel Hilditch

Mel joined the Community Plus team in October 2017 in the new role of Manager. Graduating from Social Work in 2000, Mel brings 18 years of experience working in the community sector. Her experience in the field includes roles in direct service, coordination and management across the fields of Disability, Microfinance, Community Development, Mental Health, Child, Youth and Family, Seniors and Neighbourhood Centres. Mel is passionate about social, financial and legal inclusion processes. Her hobbies include yoga, ceramics, cooking for and feasting with friends and family and bush walking.

Operations Team

The Operations Team at Community Plus+ work hard behind the scenes to ensure everything runs smoothly across our community centres and tenancy services. Rachael will greet you at reception and help with any queries or connections. Billy handles Admin Support. The Admin team are the ultimate multi-taskers and are here to help ensure the Community Plus Queensland team are fully supported and community members have a great experience. Please don’t hesitate to call or say “Hi” when you see us.

Rachael Kelly
Community Support Worker

Rachael Kelly has worked and volunteered in information and community development areas for many years. She believes in the importance of providing clear and understandable information to strengthen knowledge and therefore opportunities for collaboration and creativity. She is very happy to be on front desk at Community Plus+ providing support and meeting new faces coming through the doors.

Billy Dick
Administration Support Worker

Billy has a wide range of experience from within the community sector, ranging from Youth Work and In-Home Support, to Administration and Community Development work. He works with a belief that everyone should have access to the assistance they need. Billy likes to spend his time away from his desk going for long drives, beach trips, and walking his dogs. 

Community Development Team

Andrew Webster
Community Development Worker

Andrew is a Community Development Worker with 13 years of experience in community services who has only in recent years discovered his love of neighbourhood centres. Before he found out how great neighbourhood centres are Andrew worked in support work and case management roles in youth residential care and homeless accommodation where he gained experience with issues including homelessness, mental health, alcohol and drug use, trauma and gambling.

Andrew loves the way a neighbourhood centre can bring people together for the benefit of themselves and the wider community. In his non-work hours he likes to spend time with family and friends, watch movies, learn new things, play basketball and go jogging.

Melinda McInturff
Community Development Worker

Melinda has lived in the area for over 30 years and has been involved in the community from the beginning. Melinda has strong connections in the community and this was evident when she initiated the community response for people affected by the 2011 Brisbane floods – the Yeronga Flood Recovery Centre. She has been part of the Yeronga Community Centre since its establishment in 2012.  Melinda’s motivation is building a stronger community by making everyone feel valued. She loves working with all people in her community and across the whole of Community Plus+.

PJ Humphreys
Community Development Worker

PJ is passionate about building community where people have a sense of belonging, connectedness and ownership of the place where they live and come together around what they care about. She has a Graduate Diploma in Community Development from the University of Queensland and is currently undertaking a research thesis for the Masters of Development Practice regarding social and political community development. PJ loves good coffee and the outdoors – hiking, camping, riding, playing tennis and going to the beach.

Kylie Waldren
Community Development Support Worker

Bio to come…


We are passionate and dedicated tenant advocates who bring extensive experience in community services and community legal centres. We have a strong and positive team culture focussing on tenant rights and social justice. We are proud of the advocacy and support we provide to tenants in our catchment area which is the Brisbane City Council local government area, south of the Brisbane River.

Our team includes Kylee, Paty, James, Cherry and Cheryl.

As tenant advocates we provide information, support and referral to tenants which is extremely rewarding for the QStars team, as it provides the opportunity to not only assist tenants receive a more favourable tenancy outcome, but allows staff to gain a greater understanding of tenancy rights from both a state-wide and national perspective. Part of our role is to ensure tenants are informed about their rights as well as their responsibilities and support tenants to become their own advocates. We also assist tenants who have barriers that impact upon the sustainability of their tenancy and support tenants through the formal dispute resolution process.

At a time where housing security and affordability have become increasingly tenuous, it is important to educate the wider community about tenancy rights and where people can come for free tenant advice, referral and advocacy.

Paty Soto
Tenant Advocate (QSTARS)

Paty has been working in the Community sector since 2005. She started out as a tenancy manager in community housing in Sydney and then held similar roles with two community housing providers when she relocated to Brisbane. Becoming a tenant advocate has been both a surprise and a delight as it has provided the opportunity to truly gain a global perspective on the situation of tenancy rights and has allowed her to become a very committed and passionate advocate. This broader perspective has been greatly enhanced by being a part of the Community Plus+ community where she has the opportunity to experience first hand the wonderful and inspiring work carried out by the community development workers and volunteers alike.

Kylee Conlon
Tenant Advocate (QSTARS)

Kylee has many years experience working in community legal centres on the Gold Coast and Brisbane and in particular has a genuine passion and interest in tenancy rights and the law.  Kylee has been working in the community sector since 1992 and has experience as a Tenant Advocate with the previously funded tenancy rights program.  Kylee’s particular area of keen interest is the processes and outcomes of the Queensland Civil and Administrative Tribunal (QCAT) for tenants. One of the aspects Kylee likes about being a Tenant Advocate is encouraging and assisting tenants to assert their rights and sustain their tenancies

Cherry Northam
Tenant Advocate (QSTARS)

Cherry has worked in the community sector for 16 years and is a passionate advocate for social justice and strength-based practice. She has worked with Logan Women’s Health and Well-Being Centre, the St Vincent de Paul Society and The Smith Family, before becoming a trainer and assessor with Brisbane TAFE delivering the Diploma of Community Services Work.  Cherry is part of the QSTARS team and provides tenant advice and referral services. In her spare time Cherry can be found digging and pottering round the garden creating a haven for native bees.

James King
Tenant Advocate (QSTARS)

Bio to come…

Cheryl Russel
Tenant Advocate (QSTARS)

Cheryl joined Community Plus bringing with her extensive experience in the Community Services sector, as well as  a strong commitment to promoting social justice and positive change for everyone she works with. Cheryl’s work history is indeed impressive having been a trainer and assessor in the Vocational Educational Training sector with Brisbane TAFE, the manager of a community centre for many years and the  manager of a housing program for young single mothers and expecting mothers. 

Cheryl’s passion is to assist vulnerable tenants understand their rights and responsibilities and to work through their tenancy issues to achieve the best possible outcome. Cheryl is a strong advocate for tenants in all areas and a reasoned and respectful voice throughout the tenancy resolution process.
Cheryl also loves painting and is very passionate about family and her dog.